What Every Counselor Should Know: Six Essentials for Conflict Resolution provides an overview ofsix essentials for effective conflict resolution, including behavior contracting, benefits of conflict,active listening, collaborative speaking, brainstorming, and win-win consensus. The DVD explainswhy camps should provide training in conflict resolution and outlines the human skills that areneeded to successfully address conflict within the camp setting. Featuring an interactive workshop,the DVD shows session attendees actually participating in an effort to resolve simulated conflictscenarios, using the ABCDEF model.
Among the topics covered:
Among the topics covered:
- The need for conflict resolution training
- Application of human skills to conflict resolution
- Setting the stage for collaboration
- Brief behavior contracting
- Ask what happened
- Brainstorm solutions
- Do it
- Evaluate the results
- Follow up
