Creating Champions: Training New Hires for Success

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Jennifer Mayer
49 minutes
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Creating Champions: Training New Hires for Success explains how clubs can take their management style to the next level by identifying talented and passionate champions. The DVD reviews fifty of the best interview questions for every potential new hire. The DVD also explains how to master the “art” of crucial conversations and proactive communication within the first 90 days of every new hire. Furthermore, the DVD discusses how creating a strong employee rewards program can help decrease employee turnover and increase employee morale.

Among the topics covered:
  • Recruiting acid test selection
  • Common pitfalls in interviewing
  • Orientation
  • Accountability
  • Retention
Produced in cooperation with the International Health, Racquet & Sportsclub Association.