Maximizing Your Information Technology Efforts

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Henry Hirschel
44 minutes
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Maximizing Your Information Technology Efforts reviews how to apply specific techniques to maximize the utility of club-management software. The DVD examines the ever-changing business process and technology being used, and discusses simple techniques that clubs can employ to determine if software or people are the reason their technology is not delivering the expected results. The DVD also details how clubs can incorporate software training into their personal-development programs.

Among the topics covered:
  • Three success factors
  • Net promoter score
  • Business systems
  • Business capabilities
  • Education and training
  • Numbering system
  • Tips on learning
Produced in cooperation with the International Health, Racquet & Sportsclub Association.