It is a commonly held precept in the health/fitness industry that it is far more difficult to attract a new client than to keep a current one. Despite this viewpoint, client-retention problems are consistently one of the greatest challenges for fitness professionals and fitness business owners. Universal Secrets to Client Retention is a resource for trainers who want to discover what kinds of things that they may be doing that inadvertently contribute to their client-retention issues. The DVD also details what trainers can do to deliver the three essential things that every client wants.
AMONG THE TOPICS COVERED:
AMONG THE TOPICS COVERED:
- Mistake #1: being the expert
- Mistake #2: blurring boundaries
- Mistake #3: shaky business operations
- Three things every client wants
